Responsible Gambling
At Hopa Casino, we are committed to providing a safe and enjoyable gaming environment for all our players. We understand that gambling should be a form of entertainment, and we take our responsibility seriously to ensure that our services are used responsibly.
Our Commitment
Hopa Casino is licensed and regulated by the UK Gambling Commission (License Number: 000-039372-R-319329-001) and adheres to strict responsible gambling standards. We are dedicated to preventing gambling-related harm and promoting responsible gaming practices among our players.
Recognizing Problem Gambling
Problem gambling can affect anyone, regardless of age, gender, or background. It's important to recognize the warning signs:
- Spending more time or money gambling than you can afford
- Chasing losses with bigger bets
- Gambling to escape problems or negative feelings
- Lying about gambling activities to family or friends
- Neglecting work, family, or social responsibilities due to gambling
- Borrowing money to gamble
- Feeling anxious or irritable when not gambling
Responsible Gambling Tools
We provide various tools to help you maintain control over your gambling:
Deposit Limits
Set daily, weekly, or monthly deposit limits to control how much you spend. These limits can be decreased immediately but increases require a 24-hour cooling-off period.
Loss Limits
Set limits on how much you can lose over a specific period to help manage your gambling budget.
Session Time Limits
Control how long you spend gambling by setting time limits for your gaming sessions.
Reality Checks
Receive regular pop-up reminders showing how long you've been playing and how much you've spent.
Self-Exclusion
If you need a break from gambling, you can self-exclude for periods ranging from 24 hours to permanently. During this time, you won't be able to access your account or receive marketing communications.
Account Closure
You can close your account at any time by contacting our customer support team.
Setting Your Limits
To set or modify your responsible gambling limits:
- Log into your Hopa Casino account
- Go to 'My Account' and select 'Responsible Gambling'
- Choose the appropriate limit type and set your desired amount or time
- Confirm your settings
Underage Gambling Prevention
Gambling is strictly prohibited for anyone under the age of 18. We use advanced age verification systems and regularly monitor our platform to prevent underage gambling. If you suspect someone under 18 is using our services, please contact us immediately.
Getting Help and Support
If you're concerned about your gambling or that of someone you know, help is available:
GamCare
Free, confidential support and information for anyone affected by gambling problems.
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (24/7)
Live Chat: Available on their website
Gamblers Anonymous
A fellowship of men and women who share their experience to help others recover from gambling addiction.
Website: www.gamblersanonymous.org.uk
Helpline: 020 7384 3040
BeGambleAware
Independent charity providing information and advice about gambling responsibly.
Website: www.begambleaware.org
GAMSTOP
Free service that allows you to self-exclude from all online gambling companies licensed in Great Britain.
Website: www.gamstop.co.uk
Contact Our Support Team
If you need assistance with responsible gambling tools or have concerns about your gambling, our customer support team is available to help:
- Email: [email protected]
- Live Chat: Available 24/7 on our website
- Phone: +44 203 807 9520 (Monday to Sunday, 8:00 AM - 12:00 AM GMT)
Additional Resources
For more information about responsible gambling and where to get help:
Remember: Gambling should be fun and entertaining. If it stops being enjoyable, it's time to take a break. We're here to support you in maintaining a healthy relationship with gambling.
Last updated: March 15, 2026
